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SHIPPING & HANDLING
ORDER PROCESSING
Orders placed on mfcknkids.ph are processed Monday–Friday and shipped within 3-7 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.
DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted.
NATIONWIDE SHIPPING
METRO MANILA (P100 - P140)
LUZON (P160 - P240)
PALAWAN (P220 - P550)
VISAYAS (P180 - 260)
MINDANAO (P200 - 280)
for more information, please contact support@mfcknkids.ph
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RETURN GUIDELINES
RETURN POLICY
- You have up to 7 days upon receiving shipment to return items purchased on mfcknkids.ph
- Orders must be returned by mail only.
- Returned item(s) must be in new and unused condition with the original tags still attached.
- Undergarments, swimwear, and fragrances cannot be returned due to our hygiene policy.
- Once your order is received and inspected, a refund to your original payment method will be processed.
- Please provide a video proof of you opening the package for ease of processing.
- Shipping charges are non-refundable.
- Once your return is delivered allow 3-5 business days for inspection.
- After inspection allow 24-48 hours for your refund to be processed.
DISCLAIMER
Frequent returns or unusual patterns/activities will be flagged in our system. If we notice that our return policy is being abused, we reserve the right to cancel or refuse future orders and cancellation requests.
EXCHANGES
mfcknkids.ph offers exchanges. We ask that you return the product to process the exchange
SPECIAL COLLABORATIONS
All sales are final for any purchases on special collaboration products.